home delivery

definition of home delivery:-
you order something through the phone, online or over the counter….
and they do home delivery for you… same day, next day, or a day of your choice..

i assume MOST of us have dialled for fast food home delivery before…
and the conversation will normally go like this….

XX: ** delivery, how can i help you?
KT: Hello, do you have anything for 2 person?
XX: Yes Mdm, we have *** for two, which comes with *** and *** costing $xx.xx.
KT: Ok, I’ll take that.. Roughly come long will it take to arrive?
XX: Mdm, it will take about 30 mins. Let me repeat your order……xxxxxxxxxxx..
Your order number is xxxxxx.
KT: Thank you!

——– hangs up ——–

But the conversation i had for the past 2 months… is like this…

XX: ** delivery, how can i help you?
KT: Hello, do you have anything for 2 person?
XX: Yes Mdm, we have *** for two, which comes with *** and *** costing $xx.xx.
KT: Ok, I’ll take that.. Roughly come long will it take to arrive?

XX: I’m sorry, Mdm. Currently we are unable to deliver as all our guys are out.
Would you like to pick up at XXX Branch at 15% discount?

KT: *speechless*

after the THIRD time receiving this StandArD reply, i got really pissed off…

KT: CAN YOU KINDLY JUST INFORM ME EARLIER WITHOUT TAKING MY ORDER?

I got this kind of response for 5 times…. and it really really pisses me off..
You call Fast Food delivery because:-

1) You’re lazy to cook
2) You’re lazy to drive
3) You’re simply just LAZY…

and to think they ask you to go down to get it? discounted rate?
and wat.. DID I JUST CALL A HOME DELIVERY SERVICE?? HELLO??!!

anyway, if you notice this company’s advertisement nowadays, they added a clause…. that under circumstances where they are unable to deliver, we have a choice to pick up..

well, in my opinion….. JUST STOP YOUR DELIVERY SERVICE THEN!

~ by jamie on April 19, 2007.

2 Responses to “home delivery”

  1. Simi company lai eh?
    Don’t need to put XXX mah
    You are free to broadcast, ar bo how they improve dio bo?
    Customers’ feedback and experiences are valuable
    EDIT EDIT

  2. KFC oh KFC….

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